Microsoft Solutions Partner

Empowering Organisations Through Automation & Insight

DigPacks specialises in Microsoft Power Platform, Copilot and AI – helping the NHS, public sector and businesses optimise operations, empower their people and stay compliant. Now offering full Power Platform & Copilot adoption and governance.

Adoption Governance Delivery
10,000+Hours saved every year through automation
20,000+Applications & referrals processed annually
85%Less time spent on manual processing

Built on the Microsoft Power Platform

One connected, low-code platform – delivered end to end by DigPacks.

Power AppsPower Apps Power AutomatePower Automate Power BIPower BI Power PagesPower Pages Copilot StudioCopilot Studio DataverseDataverse Microsoft FabricFabric Microsoft CopilotCopilot
Powered by Microsoft technology

Trusted across the NHS, public sector & commercial organisations

NHS Trusts Public Sector Commercial Microsoft Solutions Partner
By The Numbers

Measurable Impact, Delivered

10,000+
Hours saved annually through intelligent automation across Operations & HR.
20,000+
Referrals & applications processed each year through automated workflows.
Up to 85%
Reduction in manual processing time, delivering stronger SLA performance.
Zero
Backlogs, with real-time automation across clinical and HR teams.
Our Solutions

Streamlining the Way You Work

DigPacks combines automation, analytics and innovation to help organisations optimise operations, empower their workforce and stay compliant.

Operations

A suite of operations-focused tools that streamline day-to-day processes, improve visibility and reduce manual effort across departments.

  • Practical, scalable apps that drive efficiency
  • Smarter, data-led decision making
Explore Operations →

HR & Workforce

People-management solutions that simplify recruitment, onboarding, staff changes and case management – freeing time for strategic planning.

  • Scalable automation during peak recruitment
  • Real-time tracking from submission to start date
Explore HR & Workforce →

Compliance

Governance solutions that strengthen oversight, ensure regulatory adherence, improve audit readiness and enhance data security.

  • Structured records created automatically at source
  • Controlled access to sensitive data
Explore Compliance →
New Service

Power Platform & Copilot Adoption

Your one-stop shop for Microsoft business application transformation – from strategy and governance to build, training and lasting adoption.

Adoption & Training

Bringing your people with you – the human side of change, so your investment actually lands.

  • Champions network & training academy
  • Change, comms & maker enablement
  • Adoption analytics & persona playbooks
Explore Adoption →

Governance & CoE

Safe, compliant scale – a Power Platform and Copilot environment that grows without shadow IT or surprises.

  • Centre of Excellence
  • DLP & environment strategy
  • Security, compliance & ALM
Explore Governance →

Technical Delivery

Engineered to last – production-grade apps, automation and AI agents, built right the first time.

  • Solution architecture & integration
  • AI & Copilot agents
  • Managed support
Explore Delivery →
Power Platform Expertise

The Full Microsoft Power Platform, Under One Roof

From rapid app development to enterprise analytics and conversational AI, our team designs, builds and supports across every layer of the platform – so your tools work together, not in silos.

Power Apps

Custom canvas & model-driven apps that replace spreadsheets and paper forms with secure, mobile-ready experiences.

Power Automate

Automated workflows and approvals that remove repetitive manual tasks and keep processes moving 24/7.

Power BI

Live dashboards and reporting that turn operational data into clear, confident decisions.

Power Pages

Secure external-facing portals for referrals, applications and self-service – branded to your organisation.

Copilot Studio

Custom AI agents and copilots that answer questions, triage requests and support your people in the flow of work.

Dataverse

A secure, governed data foundation that unifies your information with enterprise-grade access control.

Microsoft Fabric

Unified analytics and data engineering that scale from a single team to the whole organisation.

Microsoft Copilot

Embedding AI assistance across Microsoft 365 to boost everyday productivity, safely and responsibly.

Power Apps Power Automate Power BI Power Pages Copilot Studio Dataverse Microsoft Fabric Microsoft Copilot Power Apps Power Automate Power BI Power Pages Copilot Studio Dataverse Microsoft Fabric Microsoft Copilot
How We Work

A Proven Delivery Approach

Every engagement follows a clear, collaborative path – so you always know where your project is, and what comes next.

Discover

We listen first – mapping your processes, pain points and goals to find where automation delivers the most value.

Design

We shape a tailored solution and user experience, validated with your people before a line of code is written.

Build

We develop on the Power Platform in short, transparent iterations, keeping you involved at every stage.

Deploy

We roll out with training, governance and security baked in – ready for real-world use from day one.

Support

We stay with you through managed services – monitoring, optimising and evolving as your needs grow.

Why Partner With DigPacks

Experience You Can Build On

We combine deep Power Platform engineering with real-world sector knowledge – delivering solutions that are secure, scalable and genuinely adopted by the people who use them.

Security & Governance First

Solutions built to enterprise standards, with controlled access and audit-ready records.

Outcome-Focused

We measure success by hours saved, backlogs cleared and SLAs met – not features shipped.

Rapid, Low-Code Delivery

The Power Platform lets us move fast – prototyping in days, not months.

True Partnership

We co-create with your teams and stay long after go-live to keep solutions thriving.

End-to-end on Microsoft

One trusted partner across the entire platform – from first idea to ongoing support.

8
Power Platform & AI products in our toolkit
5
Step delivery model, start to support
NHS
& public sector sector experience
24/7
Automation running behind the scenes

We don’t just build apps. We help organisations rethink how work gets done – turning manual processes into intelligent, automated experiences.

What We Stand For

Our Guiding Principles

The values that shape every engagement and every solution we deliver.

01

Innovation

We develop cutting-edge applications that evolve with our clients’ needs, optimising operations and driving efficiency.

02

Collaboration

We foster strong partnerships, working closely with organisations to co-create tailored solutions that address industry challenges.

03

Integrity

We uphold the highest standards of transparency and trust, ensuring ethical and responsible engagement in every project.

04

Commitment

Our dedication to excellence ensures we deliver high-quality, scalable and sustainable solutions with lasting impact.

Success Stories

Trusted Across the NHS & Public Sector

We support NHS trusts and public sector organisations across multiple regions – spanning acute, community and mental health services.

By understanding local challenges and system-wide goals, we help organisations drive meaningful operational and digital transformation.

See How We Can Help
Featured Collaboration
4,500
staff at Berkshire Healthcare NHS Foundation Trust supported through low-code solutions.

20,000+
referrals & applications processed each year, end-to-end through automated workflows.
Our Customers

Trusted by Organisations Across the UK

Hover or tap a region to see the organisations we support there – then browse the full list below.

Customers by Region

59 organisations
1 Scotland · 1 customer• Glasgow City Council 1 Northern Ireland · 1 customer• Business Services Organisation (H… North EastNo customers here yet 6 North West · 6 customers• Pennine Care NHS Foundation Trust• Bolton NHS Foundation Trust• Mersey and West Lancashire Teachi…• Countess of Chester Hospital NHS…• Alder Hey Children’s NHS Foundati…+1 more 10 Yorkshire & the Humber · 10 customers• Yorkshire Ambulance Service NHS T…• Leeds Teaching Hospitals NHS Trust• Kirklees Council• Bradford District Care NHS Founda…• Rotherham Doncaster and South Hum…+5 more 2 East Midlands · 2 customers• LLR Patient Care Locally• Derbyshire Community Health Servi… 6 West Midlands · 6 customers• Birmingham Women’s and Children’s…• Midlands Partnership University N…• Staffordshire and Stoke-on-Trent…• NHS Shropshire, Telford and Wreki…• The Royal Wolverhampton NHS Trust+1 more 2 Wales · 2 customers• Velindre University NHS Trust• Digital Health and Care Wales 7 East of England · 7 customers• Hertfordshire Partnership Univers…• Hertfordshire Community NHS Trust• Essex Partnership University NHS…• East of England Ambulance Service…• Bedfordshire Hospitals NHS Founda…+2 more 11 London · 11 customers• East London NHS Foundation Trust• Imperial College Healthcare NHS T…• Great Ormond Street Hospital for…• North London NHS Foundation Trust• Central London Community Healthca…+6 more 8 South East · 8 customers• Berkshire Healthcare NHS Foundati…• Royal Berkshire NHS Foundation Tr…• Ashford and St Peter’s Hospitals…• Kent and Medway NHS and Social Ca…• Frimley Health NHS Foundation Tru…+3 more 5 South West · 5 customers• South Western Ambulance Service N…• University Hospitals Bristol and…• Torbay Council• NHS Bristol, North Somerset and S…• Gloucestershire Health and Care N…
Magenta pins show where we have customers – hover for details
59
Organisations supported
11
UK regions covered
40
NHS & ICB partners
19
Public sector & commercial
In Good Company

The Organisations That Trust DigPacks

From the NHS and leading hospitals to law, leisure and local government – trusted across the UK.

Microsoft
NHS
Great Ormond Street Hospital
Slaughter and May
David Lloyd Clubs
Institute for Fiscal Studies
Trustmarque
Glasgow City Council
Alder Hey Children's Hospital
Imperial College Healthcare
News & Events

DigPacks Insights

Webinars, in-person events and live demos exploring AI, Copilot agents and intelligent automation.

Webinar

Introducing AI Agents: Where to Start and What’s Possible

An introductory session exploring AI Agents and where organisations can begin on their AI journey – supporting everyday work across people services, IT and communications.

Read More →
In-Person · Leeds

AI & Automation in Action

Join NHS peers, Microsoft leaders and Power Platform experts to explore how AI, Copilot agents and intelligent automation are shaping the future of healthcare. Expect live demos and real NHS examples.

Read More →
Live Demo

2Refer: Referral Management

Discover how 2Refer – DigPacks’ digital referral solution built on Microsoft Power Platform – is streamlining access to care across the NHS, automating both clinician-led and self-service pathways.

Read More →
DigPacks

Transform. Automate. Succeed.

Connect with DigPacks to see how the Power Platform can simplify your processes and unlock your organisation’s potential.

Contact Us

Ready to Start Your Digital Transformation?

Whether you’re exploring automation, app development or AI solutions, the DigPacks team is here to help you make it happen.

Phone
0203 576 0089
Email
admin@digpacks.co.uk
Hertfordshire Office
The Hangar, Tower Suite, Business Park, Hatfield, AL10 9AX