Patch Update Error

Are you facing an error whilst updating to version 8.60 and above as shown below?

If yes, please follow the instructions below to resolve the issue. Otherwise, please get in contact with us.

  1. Click on Tables from the left menu and locate ASB_Config.

  2. Once the table data is visible, ensure you can see the following two columns:

    Title & ConfigValue



    Click Save and then +26 additional rows.
  3. Locate the row where Title = InstalledTeamsID and copy the Value.

  4. Go back using the top-left button on the toolbar.

    Expand Other and select Environmental Variable.

    Paste the copied ID into the Current Value field and click Save.