“We’ve Run Into An Issue” Error

Some users of Asset Booker may encounter an error stating “We’ve run into an issue” like the example below:

This is related to Microsoft Team’s memory allocation in the WebView2 function and is a recently wider issue affecting some Power Apps delivered via Teams.

Two confirmed workarounds are available for this issue:

  1. Open the app as a tab in a new window from within the Teams desktop client — this gets it out of the main Teams frame and away from the memory audit.
  2. Use Teams for web (teams.microsoft.com/v2/) instead of the desktop client.

You may also find that closing unused apps or programmes will also reduce this error from occuring.