AI & Copilot Solutions for Modern Organisations

Empower your teams, streamline operations and unlock measurable value with DigPacks’ AI, Copilot and Agentbased solutions.

What We Do

AI that Works Across Industries

DigPacks helps organisations adopt AI safely, strategically and at pace.
From AI readiness and governance to Copilot deployment and custom Agent development, we provide endtoend support that delivers real operational impact.

We work with:

Healthcare (NHS Trusts, ICSs, clinical & corporate teams)

Public sector & local government

Professional services

Education & research

Finance & corporate functions

Our deep experience in complex, regulated environments enables us to deliver AI solutions that are safe, scalable and truly usable.

20% reduction in IT support tickets using FixIT

Thousands of hours saved annually by automating HR requests

Invoice processing reduced from 15 minutes to under 2 minutes

Faster access to organisational knowledge with policy retrieval Agents

AI Accelerator Agents

ReadyMade Copilot Agents You Can Use Today

Introduce the Agents as crossindustry accelerators.

PolicyPal

Helps staff instantly find answers from policy and knowledge documents.

PeoplePal/People+

Supports HR teams with automated selfservice for common staff requests.

FixIT Agent

Enables IT selfservice for troubleshooting, ticketing, and knowledge retrieval.

AutoInvoice

Automates the full invoice lifecycle - extraction, validation and posting.

SafetyLens

Analyses photos to identify risks and generate structured reports.

HealthLink

Designed for healthcare - telephonybased patient selfservice and routing.

Consultancy

AI Advisory & Readiness Services

We guide organisations through safe, responsible and valuedriven AI adoption.

AI Strategy & Vision

We help you define a clear AI strategy aligned to organisational goals, ensuring leadership alignment, responsible adoption, and a prioritised roadmap that delivers measurable value.

AI Adoption & Roadmap
Responsible AI frameworks
Executive alignment
Usecase discovery & prioritisation

Data, Security & Governance Readiness

We assess and strengthen your data, identity, and governance foundations to ensure AI solutions are deployed securely, safely, and in line with regulatory and operational requirements.

Content mapping & oversharing remediation
Data boundaries & DLP
Entra ID hygiene
Clinical / operational safety considerations (where relevant)

Copilot Rollout & Deployment

We design and deliver structured Copilot rollouts that maximise adoption and value, using controlled pilots, phased deployment, and clear success metrics to support confident organisation-wide use.

Pilot design
Persona-based rollout
Ring deployment
Licensing strategy
Success metrics & value tracking

The Benefits

Why Organisations Choose DigPacks

With thousands of staff hours saved across many businesses and NHS trusts and an industry leading team of business focussed developers, DigPacks is the partner to help you transform and innovate while solving issues and building your own capability. From planning, through development and training, DigPacks work in partnership with you to achieve defined and agreed goals. Take a look at our case studies and get in touch if you would like to find out more or speak to one of our many happy customers.

Microsoft Solutions Partner

30+ NHS organisations supported

Expertise in AI, automation, data and apps

Proven accelerators for immediate value

Strong governance and safety focus

Endtoend delivery model: Advisory → Build → Adoption → Optimisation

Start a conversation with DigPacks today

Let’s Build AI That Delivers Real Value

Whether you’re exploring Copilot for the first time or ready to deploy Agentic Automation, our team can help you move quickly, safely and strategically.