Hertfordshire Partnership University NHS Foundation Trust: Staff self-service application


Hertfordshire Partnership University NHS Foundation Trust


Power Apps (Canvas)



Hertfordshire Partnership University NHS Foundation - Staff self service application


The Staff Self Service Application developed for Hertfordshire Partnership University NHS Foundation Trust serves as a comprehensive platform aimed at empowering users to effortlessly execute various functions critical to their roles. From leave requests to updates in the Electronic Staff Record (ESR) and requests for flexible work arrangements, the application streamlines these processes, enhancing user experience and operational efficiency.

Key Project Details:

  1. User-Friendly Interface:
    The solution prioritizes user experience by offering a user-friendly interface, simplifying navigation within the application and updating of information in ESR. This design ensures a smooth interaction for users across various tasks.
  2. ESR Connectivity:
    The Staff App seamlessly integrates with ESR through Robotic Process Automation (RPA), enabling the extraction and presentation of direct reports from the system within the application. This integration enhances data accuracy and accessibility for users.
  3. Flexible Application:
    The application supports a range of functions including the submission, management, and approval of leave requests, updates to ESR-held information, modifications to personal circumstances, and requests for flexible working arrangements. This flexibility caters to the diverse needs of staff members, fostering a more agile and responsive work environment.
  4. Auditability:
    Users can easily access the audit history associated with every action performed within the Staff App. This feature ensures accountability and traceability, allowing stakeholders to track changes and maintain compliance with organizational policies and regulations.


The implementation of the Staff Self Service Application has significantly addressed the challenges faced by Hertfordshire Partnership University NHS Foundation Trust in managing various staff-related processes. By leveraging Power Apps (Canvas) technology, the trust has created a user-centric solution that enhances efficiency, accuracy, and transparency in staff management tasks. The application’s user-friendly interface, seamless integration with ESR, flexibility in functionality, and robust auditability features collectively contribute to streamlining operations and improving overall organizational effectiveness. As a result, staff members can now navigate essential processes with ease, leading to increased productivity and satisfaction, while the trust benefits from enhanced data integrity and compliance.