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Team members not updating (for System Admins)
PostedJune 15, 2024
UpdatedNovember 25, 2024
If you are unable to locate team members who have been added to the designated Asset Booker Team, please follow these steps to troubleshoot.
The above will fix the issue from it happening again, i.e. missing newly added members.
Populate users manually
To populate all the team members manually, please follow these steps.
- Get to the ‘Cloud flows’ section again (as above).
- Click on ‘User – Update User Table’ flow.
- Click ‘Run’ from the top toolbar and follow the on-screen prompts to start the automation process.
- If you see a connection error, click on the 3 dots and select the connection with the error to re-establish the connection. You may need to sign in again.
- Select ‘Run flow’ and wait for the process to finish.
- To check the status of the process, click on the refresh icon as shown:
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